Why Norton Secure VPN has Stopped Working?

fix Norton secure VPN not working

Norton has already proved itself as stunning and powerful antivirus software with amazing features and one of them is Norton security VPN. It is a Norton Virtual Private Network product by Norton which is used by millions of its users worldwide. With the Norton Secure VPN network, you will be able to hide your identity and can surf without generating any kind of history and use the internet without any inconvenience. But since it is built with network and technology, you may face different types of issues while using this network. Those issues can be such as- Norton Secure VPN is not opening or Norton secure VPN is turning on. So, if you are also confronting the same problem and want to fix it as soon as possible, then this blog has got you covered! This blog has mentioned each and every step which you will need to follow to fix Norton secure VPN not working issue. In case if you change your mind and do not want to proceed further with the steps, you can skip it here. Instead, you can reach out directly to technical executives at Norton customer service number to fix the problem in no time.

Methods to Fix Norton Secure VPN When Stops Working:-

Method 1: Check Your Internet Connection
Step 1: The very first step which you will need to check is whether your internet connectivity has turned on or not.
Step 2: For that, you will need to check your internet connection by browsing ‘’

Method 2: Allow VPN through Windows Firewall
Step 1: The very first to execute this method is to go to the ‘Start’ option and type ‘Allow An App Through Windows Firewall’ and then hit the ‘Enter’ key.
Step 2: Now, in the second step, go on to the ‘Change Settings’ option.
Step 3: Without any doubt, click on the ‘Allow Another Program’ option on your system.
Step 4: Now in the fourth step, you will need to select the program that you want to add or click ‘Browse’ to find Norton secure VPN software, and then click on ‘Ok.’
Step 5: You need to check if you can connect again.

Method 3: Update Video Graphics Driver
Step 1: The first step which you will need to do under this method is to press the ‘Windows + R Keys’ to launch the ‘Run’ program.
Step 2: Now, type ‘devmgmt.msc’ and then press the ‘Enter’ key on your system.
Step 3: In the third step, you will need to double-click on the ‘Display Adapters’ present under the ‘Device Manager’ window.
Step 4: In the fourth step, you will have to right-click on the ‘HD Graphics Card’ and now select ‘Properties.’
Step 5: Now, go to the ‘Driver Tab’ and check whether the ‘Video Graphic Card’ driver is current or outdated.
Step 6: In the sixth step, you will need to check if the driver is outdated. For that, click on the ‘Update’ to install the latest version of the video graphics card driver.
Step 7: In the last step, restart your system to check if the issue has been resolved.

Method 4: Run Windows Update
Step 1: Under this method, you will have to go to the ‘Start’ tab and type ‘Windows Update’ in the search box, and then click on ‘Windows Update’ to proceed further.
Step 2: Now check for ‘Updates’ and install the available updates present under the ‘Windows Update Window’ option in your system.
Step 3: In the last step, after the update is complete, restart your system.

Method 5: Reinstall Norton Secure VPN
Step 1: For the last method, you will need to right-click ‘Start’ and select ‘Programs and Features.’
Step 2: Locate ‘Norton Secure VPN’ from the list of programs, click on the option and then hit ‘Uninstall.’
Step 3: Follow the on-screen options to uninstall the VPN program.
Step 4: In the fourth step, if your VPN is still available after uninstalling it, then right-click ‘Start’ and select ‘Run.’
Step 5: Now, in this step, you will need to type ‘ncpa.cpl’ and press ‘Enter’ to open the ‘Network Connections’ window.
Step 6: Right-click on the ‘WAN’ Miniport labelled your VPN present under the ‘Network Connections’ option on your system.
Step 7: Hit ‘Delete.’
Step 8: Now, click on ‘Start’ and then select ‘Settings.’
Step 9: Click on ‘Network and Internet’ option.
Step 10: Select ‘VPN’. And in case you see your VPN as available, hit ‘Delete.’
Step 11: After implementing the uninstall process, go ahead and install the ‘Norton Secure VPN’ software on the official website. And voila! You will be all sorted.

Follow these steps carefully in order to fix the Norton secure VPN working issue on your system. If the problem still persists, then without breaking your head, call directly to an expert at Norton customer support number to rectify the error soon. The experts are accessible for 24*7 round the clock to fix all your problems in no time.